Sub-processors

Last updated: April 21, 2026

A sub-processor is a third party we engage to process Customer Content on our behalf. We are responsible under our Data Processing Agreement for ensuring that each sub-processor provides protection for Customer Content consistent with our DPA.

Change notifications. We will announce material changes to this list — new AI Providers, new regions, or new categories of sub-processor — at least 30 days before the change takes effect, to the email address of your account administrator. You can object to a new sub-processor within 30 days by emailing legal@docsflow.app; if we cannot reasonably accommodate your objection, your remedy is to terminate the Service for the affected data.

No training on Customer Content. Every AI Provider in this list is engaged under API terms that contractually prohibit training foundation or generative models on Customer Content.

Infrastructure

Infrastructure sub-processors: vendor name, purpose, data processed, region, and link to their data processing agreement.
Sub-processorPurposeData processedRegionDPA
Vercel, Inc.Web application hosting, serverless compute, CDN.Request metadata, session tokens, Customer Content in transit.United States (global edge).View
Supabase, Inc.Managed PostgreSQL database, object storage, row-level security enforcement.Account data, workspace metadata, encrypted Customer Content, audit logs.United States (primary). EU region on Scale, Enterprise, and Custom plans.View
Vercel Blob (Vercel, Inc.)Encrypted document storage.Uploaded files (encrypted at rest with AES-256 and an additional workspace-scoped key).United States.View

Authentication

Authentication sub-processors: vendor name, purpose, data processed, region, and link to their data processing agreement.
Sub-processorPurposeData processedRegionDPA
Clerk, Inc.User authentication, session management, and multi-factor authentication.Email, name, authentication tokens, device metadata.United States.View

AI Provider

AI Provider sub-processors: vendor name, purpose, data processed, region, and link to their data processing agreement.
Sub-processorPurposeData processedRegionDPA
OpenAI, LLCLanguage-model inference and embeddings (enterprise API with zero-retention and no-training terms).Prompts, relevant document excerpts, embeddings.United States.View
Anthropic, PBCLanguage-model inference (commercial API with no-training terms).Prompts, relevant document excerpts.United States.View
Google LLC (Generative AI)Language-model inference and embeddings (Vertex AI / Gemini API, no-training terms).Prompts, relevant document excerpts, embeddings.United States.View

Payments

Payments sub-processors: vendor name, purpose, data processed, region, and link to their data processing agreement.
Sub-processorPurposeData processedRegionDPA
Stripe, Inc.Subscription billing and payment processing.Billing contact, card details (held by Stripe, not DocsFlow), invoice history.United States, Ireland.View

Email

Email sub-processors: vendor name, purpose, data processed, region, and link to their data processing agreement.
Sub-processorPurposeData processedRegionDPA
Resend, Inc.Transactional email (account, billing, security notifications).Email address, message content (templated transactional notifications).United States.View

Analytics

Analytics sub-processors: vendor name, purpose, data processed, region, and link to their data processing agreement.
Sub-processorPurposeData processedRegionDPA
Vercel Analytics (Vercel, Inc.)Aggregate product usage analytics (no cross-site tracking).Page views, aggregate usage metrics. No Customer Content.United States.View

Subscribe to change notifications

To receive email notice when this list changes, send an email to legal@docsflow.app with the subject "Subprocessor notifications" and the account email you'd like subscribed.